Cybersecurity blog Krebs On Security recently broke the news of a sophisticated cyber attack carried out on Wipro, one of India’s largest IT outsourcing providers. The blog tastes that the attack appears to have been orchestrated over a number of months – although the exact period is disputed, with Wipro claiming the attack only lasted […]
Another outsourcer is reported to be facing problems, with reports in the media stating that Amey has been hit with a £48.5 million ‘penalty fine’ for failing to replace two sets of damaged roadside bollards.
It was recently reported that the Ministry of Justice (MoJ) has terminated an outsourcing contract with G4S. The termination of the 15-year contract, awarded to G4S in 2011, comes after the MOJ was forced to step-in and take over running the HMP Birmingham in August 2018 the prisons watchdog concluded that the prison was “exceptionally violent” and “fundamentally unsafe” with staff “living and working in fear”.
In January 2019, Singapore’s privacy regulator, the Personal Data Protection Commission (PDPC), published a Proposed Model Artificial Intelligence Governance Framework for public consultation. The PDPC recognises the many benefits of AI, but also calls out the emergence of concerns such as AI’s impact on personal privacy and algorithmic bias.
On 25 February 2019, the European Banking Authority (EBA) published revised Guidelines on outsourcing arrangements for financial institutions, namely credit institutions and investment firms subject to the Capital Requirements Directive (CRD), and for payment and electronic money institutions (collectively referred to here as ‘financial institutions’).
The FCA has published a report setting out industry insights into cyber security. The report is based on insights and learnings from over 175 firms drawn from across the financial sector contributing ideas and experiences. Firms are invited to participate on a sub-sectoral basis, with the FCA facilitating separate ‘cyber coordinated groups’ or ‘CCGs’ across […]
On 13th February 2019, the European Parliament, the Council of the European Union and the European Commission agreed to set up new European rules to improve fairness of online platforms’ trading practices.
The adoption of artificial intelligence offers huge potential for the justice system, but it also flags a number of interesting issues and challenges. With this in mind, the Council of Europe has adopted its first European Ethical Charter on the use of AI in judicial systems. Tim Wright discusses.
The European Parliament recently adopted a Resolution setting out its position on the implementation of Directive 2011/7/EU on combating late payments in commercial transactions. Corporate partner Tim Wright provides an overview in his latest article.
On 20 February 2019, the UK government’s Government Commercial Function published “The Outsourcing Playbook” outlining a series of key new policies for making outsourcing decisions and contracting with outside suppliers for the delivery of public services. Against a backdrop of increased scrutiny of government outsourcing, Carillion’s collapse in January 2018, and ongoing financial problems of […]
With the UK remaining set to leave the European Union on 29 March 2019, possibly crashing out without a deal, buyers of facilities management (FM) services (who haven’t already) should urgently act to review key contract terms in relation to business critical services and, where appropriate, put in place contingency plans and contract amendments with their providers.
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